OT Network and Cybersecurity Technician (22220)

REPORTING TO: Director, Systems Design & Delivery / WGD Leadership
JOB LOCATION: Canada (Hybrid/Remote – Edmonton, Calgary, Vancouver, Toronto)
TRAVEL REQUIREMENT: As required
HIRING RANGE SALARY: $60,000 to $70,000 per annum (dependant on skills and experience)

ABOUT US

WGD Consulting Inc. (WGD) is a proudly Canadian owned and operated systems engineering, design, integration, assurance and cybersecurity consultancy firm. Focused on critical Operational Technology (OT), we deliver communication systems solutions for large complex public infrastructure projects.  Utilizing a systems engineering approach, we identify issues early throughout the design and build phases to reduce risk and avoid costly rework and design. Our proven ability to implement, upgrade, and maintain customized systems solutions has saved our clients tens of millions of dollars across the transportation and utilities sectors, keeping projects on time and on track.

JOB DESCRIPTION

The OT Network and Cybersecurity Technician is responsible for the implementing efficient, reliable and secure Operational Technology (OT) network infrastructure within client environments. This role involves designing, configuring, monitoring, troubleshooting hardware/software, implementing requirements, cybersecurity policies, and working with advanced technologies to ensure optimal performance, security, and compliance according to industry standards.

KEY RESPONSIBILITIES

Network Infrastructure Support:

  • Design network backbone communication network infrastructure (BCN) both logical and physical network design for both copper and fiber optic schematics.
  • Design and review network monitoring hardware configurations and Interface Control Documents (ICDs).
  • Configure network equipment to support vulnerability assessments, monitor for indications of compromise, and respond to security incidents.
  • Configure network equipment to enforce network security policies, including firewall rules, VLAN segmentation, and IDS/IPS deployment.
  • Ensure network components/appliances (switches, routers and firewalls) meet client requirements, including bandwidth shaping and data traffic analysis and .
  • Manage network access including secure remote access, VPN configurations, review compliance / usage and check / review web activity.
  • Audit/Conduct access log reviews, perform asset inventory updates, incident investigations, and various network performance analyses.
  • Monitor, maintain, and troubleshoot operational technology network hardware including switches, routers, firewalls, VLANs, routing protocols, IDS/IPS, and network segmentation.
  • Support physical installation and troubleshooting of network monitoring hardware for OT environments.

Operational Technology (OT) Support:

  • Support SCADA systems, including monitoring process values and analyzing network traffic between HMI, PLCs, RTUs, and digital meters.
  • Assist in physical installation(s), setup, configuration, and software application of network equipment and network support infrastructure such as Active directory, SIEM, patch management, and NMS.
  • Provide end user training and support for OT network devices and systems.

System and Support Administration:

  • Deploy and manage virtualization platforms such as HyperV, VMware ESXi, and VirtualBox.
  • Automate tasks using scripting languages like PowerShell, Bash, and Python.
  • Resolve hardware/software issues, manage IT tickets, and collaborate with vendors for resolution.

GENERAL RESPONSIBILITIES

  • Ability to manage multiple projects and prioritize work to meet deadlines.
  • Flexibility and adaptability to navigate a dynamic and changing environment.
  • Demonstrate a broad commitment to financial, social, and environmental impacts of the projects they support.
  • Commitment to ongoing learning of industry trends and changes in technology to ensure current and relevant practices and documentation are in place.
  • Positively represent WGD at various industry events, conferences and client engagements in support of, and to propel WGD’s strategy.
  • Develop working knowledge of information system standards such as American Public Transportation Association (APTA), US National Institute of Standards and Technology (NIST), International Organization of Standards (ISO), BICSI, and IEEE.
  • Other position relevant duties as assigned by department lead or WGD Leadership to support project operations.

QUALIFICATIONS

  • Three (3+) years experience with backbone communication network infrastructure (BCN) design, network switches, routers and associated network support systems.
  • Three (3+) years experience with network protocol administration including firewall management, monitoring, VPNs, VLANs, routing, and intrusion detection/prevention for software and hardware assets.
  • Proficiency in virtualization platforms: HyperV, VMware ESXi, VirtualBox.
  • Ability to deploy scripts in PowerShell, Bash, and Python.
  • Excellent troubleshooting, analytical, and communication skills.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Lidar technology calibration, configuration, software application, third-party software integration and physical setup is considered an asset.

EDUCATION

  • Four (4) year Bachelor’s or College degree in Electrical Engineering, Computer Engineering, Network Engineering, Cybersecurity or related field.
  • Proof of valid professional certifications including:
  • CCNA or equivalent

The following qualifications would be beneficial

  • Registered Communications Distribution Designer (RCDD)
  • Belden Xtran for Network Designers (no expiry)

EMPLOYEE INCENTIVES

We greatly value the contributions of our team and are happy to highlight some of the advantages working with WGD Consulting offers:

  • Competitive Salaries Reviewed Annually
  • Hybrid Work Model (Blended onsite and remote work)
  • Performance Based Bonus Structure
  • Comprehensive Employee/Family Benefits Program
  • Professional Development Reimbursement
  • Three (3) Weeks of Paid Vacation
  • Paid Sick Time/ Personal Time
  • Industry Event Participation
  • Employee Mentorship and Coaching
  • Opportunity for Advancement and Career Path Planning
  • Annual Social Events & Activities
  • Inclusive and Supportive Environment

HOW TO APPLY

As a part of our commitment to support an equitable and inclusive environment, WGD Consulting believes the unique skills and experiences of a diverse workforce are crucial to our success.

We would encourage all applicants who may be interested to submit their application through https://wgdconsulting.com/careers/ to be considered for the role.

DIVERSITY, EQUITY & INCLUSION

WGD Consulting supports an equitable and inclusive work environment. We believe the unique skills and experiences of a diverse workforce are crucial to our success. We would encourage all applicants who may be are interested to apply. WGD Consulting also engages in barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known so that we may address your needs.


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Position: OT Network and Cybersecurity Technician (22220)